{"id":1935,"date":"2022-06-28T16:52:51","date_gmt":"2022-06-28T13:52:51","guid":{"rendered":"https:\/\/sastronlimited.com\/?page_id=1935"},"modified":"2022-06-29T17:49:55","modified_gmt":"2022-06-29T14:49:55","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/sastronlimited.com\/ar\/returns-and-refunds\/","title":{"rendered":"\u0627\u0644\u0623\u0633\u062a\u0628\u062f\u0627\u0644 \u0648\u0627\u0644\u062a\u0631\u062c\u064a\u0639"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1935\" class=\"elementor elementor-1935\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51f0071 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51f0071\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb6e047\" data-id=\"bb6e047\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a45729 elementor-widget elementor-widget-heading\" data-id=\"0a45729\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Refunds<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1348bb9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1348bb9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc3a59a\" data-id=\"cc3a59a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17b5ea4 elementor-widget elementor-widget-text-editor\" data-id=\"17b5ea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-xs-12\"><div class=\"col-xs-12\"><h3 class=\"page__row-title mt0 px4 wordpress__header-title\"><span style=\"font-size: 16px; font-style: inherit; font-weight: inherit; color: var(--ast-global-color-3);\">1. To benefit from Return, Exchange and\/or Warranty services, original invoice is required.<\/span><\/h3><\/div><div class=\"col-xs-12\"><div><p>2. All items are subject to Return and Exchange except (Books, Electronics, Software, Video Games, Prepaid Cards and service charges) unless found with a manufacturing defect.<\/p><\/div><\/div><div class=\"col-xs-12\"><div><p>3. Item is in original packing condition.<\/p><\/div><\/div><div class=\"col-xs-12\"><div><p>4. Return is within 3 days and exchange is within 7 days of date of purchase.<\/p><\/div><\/div><div class=\"col-xs-12\"><div><p>5. Offers item can be returned with the purchased item if the offers item is still in the original condition, otherwise its price will be deducted.<\/p><\/div><\/div><div class=\"col-xs-12\"><div><p>6. Item purchased through vouchers, credit card or through installment service cannot be refunded in cash.<\/p><\/div><\/div><div class=\"col-xs-12\"><div><p>7. Refunding the amount collected on behalf of 3rd parties depends solely on the service provider\u2019s Return &amp; Exchange policies, and it requires customer providing the payment slip alongside Sastron Invoice.<\/p><\/div><\/div><div class=\"col-xs-12\"><h3 class=\"page__row-title mt0 px4 wordpress__header-title\">(These additional terms and conditions are applied for online purchases)<\/h3><\/div><div class=\"col-xs-12\"><div><p>8. Accepting shipment from shipping company declares that the shipment (carton) is in good condition and it is sealed upon receiving.<\/p><\/div><\/div><div class=\"col-xs-12\"><div><p>9. The return and exchange period is calculated from the date of delivery and you must have the sealed invoice that arrived with the shipment.<\/p><\/div><\/div><div class=\"col-xs-12\"><div><p>10. Return and exchange can be done by calling us at our support number (+966 581935230), or through Whatsapp on the same number. A representative of the shipping company will come to pick the return order.<\/p><\/div><\/div><div class=\"col-xs-12\"><h3 class=\"page__row-title mt0 px4 wordpress__header-title\">Immediate Defective Items Replacement<\/h3><\/div><div class=\"col-xs-12\"><div><p>\u2022 Sastron Limited will replace devices with a manufacturing defect (non-software) with a similar item within three (3) days of purchase date based on following condition:<\/p><\/div><\/div><div class=\"col-xs-12\"><div><p>1. Device must be free of scratches or signs of misuse.<\/p><\/div><\/div><div class=\"col-xs-12\"><div><p>2. Original packaging along with the box, user manuals and accessories must be returned with the device.<\/p><\/div><\/div><div class=\"col-xs-12\"><p>3. A technical report from the Authorized Service Center might be required prior to replacement.<\/p><h4 style=\"text-align: center;\"><em><strong><span style=\"text-decoration: underline;\"><span style=\"color: #339966; text-decoration: underline;\">Once the returned items are successfully received, and Returns QC procedures are done, refund will immediately be issued to the customer.<\/span><\/span><\/strong><\/em><\/h4><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &#038; Refunds 1. To benefit from Return, Exchange and\/or Warranty services, original invoice is required. 2. All items are subject to Return and Exchange except (Books, Electronics, Software, Video Games, Prepaid Cards and service charges) unless found with a manufacturing defect. 3. Item is in original packing condition. 4. Return is within 3 days [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1935","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Returns &amp; Refunds 1. 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